FAQs

Faqs

Q. HOW DO I CONTACT YOU?

A: Call/Text Monday thru Thursday, 10a-4:00p PST (760) 820-2765 or E-mail:  general@stfucompany.com 

Q: CAN I ORDER OVER THE PHONE?

A: All orders should be made through STFUcoffee.com or STFUcompany.com

Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

A: Orders generally ship within 48 hours of being placed, but processing can take up to 3 business days.

Q. CAN I CANCEL MY ORDER?

A: Yes, and get a full refund if it has not shipped. 

Q: WHAT IS YOUR RETURN POLICY?

A. We want you to be happy with your purchase but understand that coffee flavors are a preference. If you have a problem please contact us and we will do our very best to make it right.

Q: DO I REALLY NEED TO CREATE AN ACCOUNT?

A: No, but you should! Having an account will make it much easier to place future orders, view order status, track shipments and to be notified of upcoming releases or specials.